Terms of service

Last Updated: March 2026

Welcome to Malenadu Specials. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing this website and placing an order, you agree to be bound by these terms.

Business Information

This website is operated by Malenadu Specials, based in Karnataka, India. We specialize in sourcing and selling regional products including coffee, tea, and spices.

Product Information & FSSAI Compliance

Quality: We strive to provide the highest quality regional specialties. As these are natural agricultural products, slight variations in aroma, color, or texture may occur between different batches.

Compliance: All food products sold are sourced and packed in compliance with FSSAI (Food Safety and Standards Authority of India) regulations.

FSSAI LIC. NO.  21217055000117

 Accuracy: While we attempt to be as accurate as possible with product descriptions and images, we do not warrant that product descriptions are error-free

Pricing and Payments

Prices: All prices are listed in Indian Rupees (INR). Prices are inclusive of GST unless stated otherwise. Changes: We reserve the right to change prices at any time without prior notice. Payment Gateways: Payments are processed via secure third-party partners (Razorpay/PhonePe). We do not store your sensitive financial data on our servers.

Shipping and Delivery

Service Area: We ship across India. Delivery timelines vary by location (typically 2–4 days within Karnataka and 5–8 days for the rest of India).

Verification: You are responsible for providing an accurate shipping address and contact number. We are not liable for non-delivery due to incorrect information.

Limitations of Liability

Malenadu Specials shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. Our maximum liability to you for any product purchased shall be limited to the purchase price of that product.

Intellectual Property

All content on this website, including the Malenadu Specials logo, product images, and text, is the property of Malenadu Specials and is protected by Indian trademark and copyright laws.

Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mudigere/Chikkamagaluru, Karnataka.

Don't hesitate to contact us for any further questions or comments